Prime video users in India struggle with device restrictions

Amazon Prime Video has started enforcing a device limit, causing frustration among Indian users. The platform now allows a maximum of five devices per account, with only two of them being televisions. If users need access on additional devices, they must purchase another subscription.

However, users are upset because they cannot freely choose which devices to register. Adding to the issue, there is a restriction on removing devices—only two can be removed per month. This limitation makes it difficult for families who need to switch devices due to technical issues or personal preferences.

Many subscribers have expressed their dissatisfaction online, stating that the policy is impractical. Large families may require multiple subscriptions, increasing their expenses. Netizens argue that such restrictions do not align with the Indian market, where shared family accounts are common.

While similar policies, including password-sharing restrictions, have been introduced in Western countries, Indian users are still adjusting to these changes. OTT platforms have grown rapidly in India, and users are still adapting to new subscription rules. Over time, these policies may evolve based on user feedback and market demands.